Spa Concierge & Guest Experience Lead

The Edgewater Spa in Madison, WI, seeks a friendly Spa Receptionist to be the first point of contact for guests and to manage intake paperwork, reservations, and guest inquiries. You will promote spa services, assist with product sales, gift cards, and special requests, while ensuring a superior guest experience in a luxury setting. Candidates should have prior spa or luxury hospitality reception experience, comfort with Spa Booker software, and strong customer service and computer skills.