About the role

Job TitleOur customer service representatives are the backbone of our team! Without you, we wouldn't have any jobs for our technicians. You show a great amount of empathy while also being a problem solver. You love to help customers and leave them feeling confident that we will get them taken care of!
Essential Job Functions:
  • Call customers from prior day for quality check
  • Call maintenance customers and schedule visits
  • Call on customer list to offer promotions
  • Follow up on reviews positive and negative
  • General inbound customer service
  • Essential Job Requirements
To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
  • High School Diploma or GED Equivalent 2+ years of proven success in a call center role
  • Inbound and outbound call volume experience
  • Comfortable with selling our services over the phone
  • Exceptional communication/interpersonal skills
  • Ability to exercise independent judgment and make appropriate decisions
  • Ability to organize and manage multiple tasks accurately
  • Commitment to company values
  • Basic computer skills
  • Reliable & punctual attendance
  • Fluent ability to speak, read, and write in the English language
  • Compensation & Hours
Pay: $16.00 - $19.00 /hrDays: Monday - Friday
Hours: 7:00am - 4:00pm OR 10:00am - 7:00pmLocation: In Office
Benefits:
  • Medical, Prescription, Dental, Vision Insurance
  • Disability and Term Life Insurance
  • Matching 401(k)
  • Paid Holidays
  • Paid Time Off (PTO)
  • Candidates must successfully pass a drug test and background check.
  • If we sound like a company you want a long-term career with, apply today!
We are an Equal Employment Opportunity Employer

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JOB OVERVIEW

Salary

$16.00 - $19.00 /hr

Experience level

Junior

Location

Arlington, TN

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

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