Remote Tier 2 Help Desk Technician | MSP IT & Security
harbor itEast Boston, MA
$65,000 - $90,000 per yearAPPLY NOW
Remote Tier 2 Help Desk Technician | MSP IT & Security
harbor itEast Boston, MA
4 days ago
Occupations
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesCustom Computer Programming Services$65,000 - $90,000 per year
APPLY NOWAbout the role
Harbor IT, LLC is seeking a Help Desk Technician II to operate in a remote-first capacity with occasional onsite support in the Greater Boston area. The role requires handling complex tickets end-to-end, mentoring junior technicians, and ensuring HIPAA-compliant security practices across healthcare and life sciences environments.
You will troubleshoot Windows 10/11, manage Entra ID and AD, and coordinate with security tooling (EDR, MFA) while leveraging RMM and PSA platforms to maintain Harbor
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JOB OVERVIEW
Salary
$65,000 - $90,000 per year
Experience level
Mid
Location
East Boston, MA
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
4 days ago
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