Service Desk Operations Lead & Strategy Architect
milestone technologiesMillbrae, CA
Service Desk Operations Lead & Strategy Architect
milestone technologiesMillbrae, CA
today
Occupations
General and Operations ManagersFirst-Line Supervisors of Office and Administrative Support WorkersComputer and Information Systems ManagersAbout the role
Milestone Technologies, Inc. seeks a Service Desk Operations Manager who will lead client programs and drive service excellence for global users. You will establish metrics, supervise staff, and align IT operations with business goals. The ideal candidate has 4+ years in service desk/NOC leadership, strong negotiation and relationship skills, and a passion for scalable process improvement in a fast-growing environment.
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JOB OVERVIEW
Experience level
Manager
Location
Millbrae, CA
Occupation
General and Operations Managers
Industry
Computer Systems Design Services
Posted
today
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