Supervisor, Accounts Receivable- Mars Veterinary Health
marsLong Beach, CA
Supervisor, Accounts Receivable- Mars Veterinary Health
marsLong Beach, CA
APPLY NOW (opens in a new tab)3 days ago
About the role
Overview:
In this role you lead the North America Accounts Receivable team within a centralized shared services model, driving governance, performance and process consistency across hospitals and partner brands. You own escalation management, balance integrity and compliance, and collaborate with cross-functional partners to improve financial outcomes. The position offers impact through strengthening internal controls, enabling timely AR execution, and supporting continuous improvement initiatives in a large veterinary network. Compensation / Benefitscompetitive salarypaid time off & holidaysmedical, dental, vision insurance 401(k) with company matchcommuter benefitsvolunteering opportunities
Responsibilities:
- Lead and develop AR Analysts across core AR and collections, setting expectations and guiding performance
- Own team performance to meet service levels, balance accuracy, aging, and compliance targets
- Act as primary escalation point for complex AR issues, determining resolution strategies within policy
- Provide governance oversight of AR activities executed by shared services and hospitals
- Drive performance improvement through trend analysis and root-cause actions for balance accuracy and aging
- Coordinate AR and collections efforts across workstreams and align priorities with cross-functional partners
- Support training, transformation initiatives, and process standardization across AR functions
- Oversee escalation handling and remediation of sensitive associate receivables and payroll-related items
- Ensure audit readiness and documentation in line with internal controls and policy requirements
- Partner with Shared Services, hospital teams, Accounting, Payroll, Legal and Business Relationship Manager to maintain consistency
Key requirements:
- Bachelor's degree in Accounting, Finance, Business, or related field, or equivalent experience 5-7+ years in Accounts Receivable, Collections, payroll receivables or similar analytical finance role 2+ years of people leadership experience
- Strong understanding of AR processes, controls, compliance and audit support
- Proven ability to resolve complex AR issues with strong analytical skills
- Data-driven with ability to interpret performance metrics and translate insights into action
- Strong communication and stakeholder influence across cross-functional teams
- Experience documenting processes and driving continuous improvement
- Intermediate Excel and data reporting proficiency
- Ability to handle sensitive financial data with integrity
- Ownership mindset with attention to detail and continuous improvementstrong communicationinfluencing stakeholderscross-functional collaboration
- Accounts Receivable processesinternal controls and complianceaudit support
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JOB OVERVIEW
Experience level
Manager
Location
Long Beach, CA
Occupation
Financial Managers
Industry
Collection Agencies
Posted
3 days ago
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