Applications Support Supervisor (IT Application Development Senior/Specialist)

Applications Support Supervisor The Washington State Liquor and Cannabis Board (WSLCB) Information Technology Services Division (ITSD) is announcing an exciting opportunity for an Applications Support Supervisor (IT Application Development Senior/Specialist) in Olympia, WA. This position resides with the Applications Support Team and reports directly to the Applications Support & Data Administration Manager, who reports directly to the CIO of the WSLCB's ITSD.Under general direction, the Applications Support supervisor position is focused on bridging the gap between the application system administrators and developers and other ITS teams to streamline and automate software delivery processes. Key functions include team leadership/mentorship to enhance skills and support career growth, implementing continuous integration/continuous deployment pipelines to automate repetitive tasks and improve efficiency in software configuration/development and deployment processes, system monitoring and performance optimization to track application performance to proactively identify and address issues, and driving continuous improvement by staying aware of industry trends, and advocating for organizational changes and operational standards that enhance software delivery speed and reliability of agency technology. This position works closely with product and systems analysts to plot product direction and solution road maps, system architecture and integration, workflow automation, vendor-led system upgrades to meet the needs of business and drive business value. This position partners with SQA to ensure that all systems meet software quality standards. This position also coordinates with the ITSD database administrator and infrastructure team to ensure data architecture and system access align with the Applications Support team's needs and business requirements. Lastly, the Applications Support Supervisor is a member of the IT Extended Management Team, and acts as the authority for application development and support as the team develops policy and operational standards. If you have an interest in serving as agency's highest technical expert in establishing and maintaining the agencies application development methodologies and designing and developing system integration and custom solutions, we encourage you to apply to be a part of the WLSCB team! WSLCB provides a modern work environment and excellent benefits including: A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)Paid Vacation, Leave, and Holidays Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees) Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB) Training and career development programs (including online courses and LinkedIn Learning)A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible) Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees Generous wellness program (we offer reimbursements for certain fitness related activities) Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia) Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work. Free parking