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About the role

About Liahan TennisLiahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth.
Position Summary: The Sales & Operations Specialist supports revenue growth, customer retention, and businessdevelopment initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support.
Key Responsibilities:
  • Serve as the primary point of contact for members and prospective clients
  • Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales
  • Manage client accounts, including package usage tracking, renewals, and follow-ups
  • Drive membership renewals, package sales, and class enrollments
  • Provide after-sales support and maintain high customer satisfaction
  • Support sales and business development campaigns and track KPIsAssist with promotional materials and sales-related content
  • Support partnership development, proposal preparation, and execution
  • Coordinate logistics and communication for BD initiatives, events, and programs
Qualifications:
  • • Applicants must be currently located in the United States and able to work on-site in New YorkCity.
  • Bachelor Degree and Above
  • Preferred majors: Business, Marketing, Communications, Economics, Sports Management, or relatedfields
  • Experience in sales, customer service, or business development preferred
  • Strong communication, organization, and execution skills
What We Offer:
  • Competitive compensation: $21–$43/hour
  • Bonuses, commissions, and sponsorship for OPT and H-1B visas
  • Fast growth opportunities in a startup environment
  • Discounted tennis lessons

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JOB OVERVIEW

Salary

$21.00 - $43.00 per hour

Experience level

Junior

Location

Manhattan, NY

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Fitness and Recreational Sports Centers

Posted

today

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