Global Accounting Operations Specialist

The Role: The Global Accounting Operations Specialist supports accounts receivable operations across the Company's global entities, with primary responsibility for customer cash applications and other accounting operational tasks. This role ensures customer payments are accurately and timely applied across multiple entities, currencies, and bank accounts and research payment discrepancies and unapplied cash. In addition, this role will also be trained on other accounting operations areas including travel and expense within Concur, accounts payable, and sales order reviews to sales orders flowing from Salesforce to NetSuite to identify and resolve errors before they create downstream billing, revenue, or accounting issues. The role combines traditional accounts receivable responsibilities with broader accounting, reconciliation, month-end close, and process-improvement activities.

Process and apply customer payments across global entities, currencies, and bank accounts Match customer remittances to open invoices and ensure payments are accurately recorded Research and resolve unidentified, unapplied, short-paid, overpaid, and misapplied cash Coordinate with AR, Treasury, Accounting, and other stakeholders to resolve payment discrepancies Monitor and resolve aged unapplied cash and other outstanding items Assist with cash and accounts receivable reconciliations Concur Finance Review Perform Finance review of employee expense reports submitted through Concur Review expenses for appropriate account and department coding, supporting documentation, required approvals, and compliance with Company expense policies Identify exceptions or unusual transactions and work with employees and approvers to resolve issues Escalate complex accounting or policy matters to the Accounting Supervisor as appropriate Support consistent application of expense policies across the global organization Identify recurring issues and opportunities to improve or automate the Concur expense-reporting process Accounting & Month-End Support Support monthly, quarterly, and annual close activities related to cash and accounts receivable Prepare assigned reconciliations, schedules, and supporting documentation Assist with journal entries and research of reconciling items as assigned Provide support for internal and external audit requests Process Improvement Identify opportunities to improve and automate global cash-application and sales-order review processes Maintain clear process documentation and appropriate backup procedures Participate in Finance system implementations, integrations, and process-improvement projects Support the standardization of AR processes across global entities and acquired businesses

A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings. An uncapped commissions structure. Generous paid time off (PTO) is offered to support the ability to rest and recharge. A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential. Highly autonomous and entrepreneurial environment. Annual recurring WFH allowance for you to purchase items you need for your home office. Ongoing support for learning development so you can master your craft. Work with the hardware you're most comfortable with (Windows or Mac). Diverse and inclusive workplace where we all learn from each other.