Client Services Project Manager
epiq systemsPhoenix, AZ
Client Services Project Manager
Occupations
Project Management SpecialistsConstruction ManagersInformation Technology Project ManagersIndustries
Other Management Consulting ServicesAdministrative Management and General Management Consulting ServicesAll Other Professional, Scientific, and Technical ServicesAbout the role
Overview:
In this role you lead client-facing project delivery within the eDiscovery space, coordinating multiple projects and client relationships in a fast-paced setting. You will serve as the primary liaison, driving client satisfaction and ensuring high-quality service Delivery. You work closely with internal partners to manage forecasts, schedules, and status updates while representing Epiq’s service quality. This position offers growth, collaboration across teams, and the opportunity to scale impact through effective project leadership. Compensation / Benefits Remote Annual bonus potential Competitive compensation Benefits package Learning and mobility opportunities
Responsibilities:
Own the service delivery relationship with key client representatives Coordinate and communicate client deliverables to drive satisfaction Execute project forecasts and work schedules as directed by senior staff Verify requirements with clients and internal partners to ensure quality Maintain proactive client communication and escalate issues when needed Keep up-to-date project status records Demonstrate leadership to clients and internal teams to achieve project objectives Act as a primary public face of Epiq’s high-quality service delivery
Key requirements:
2+ years in project management within the eDiscovery or litigation support industry Proven track record managing multiple concurrent projects Strong oral and written communication with confident leadership presence Excellent client relationship skills with expectations management Understanding of database design/management, data processing, and legal document review Ability to plan, develop project plans, balance client requirements, manage relationships, and review financial/billing information to meet deadlines Proactive communication Client-focused thinking Leadership presence eDiscovery knowledge Database design and management Data processing workflows
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JOB OVERVIEW
Experience level
Manager
Location
Phoenix, AZ
Occupation
Project Management Specialists
Industry
Other Management Consulting Services
Posted
today
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