Customer Service – Order Entry Specialist

Key Responsibilities: · Assist title officers in maintaining a high level of customer service while processing title orders· Accurately enter title order details from contracts, lenders, surveyors, and other sources· Open new title orders and prepare files for searching· Perform file organization, both manual and electronic filing· Retrieve, scan, and email documents· Assist walk-in customers with ordering title search orders· Update title searches and place back-up documents in title files· Support title officers and respond to internal requests from closing offices· Resolve customer inquiries or direct them to the appropriate team members· Maintain a strong customer service mindset while managing administrative tasks· Perform other administrative duties as needed Qualifications· Excellent customer service and communication skills· Strong data entry abilities with high accuracy· Proficiency with Microsoft Office (Word, Excel, Outlook)· Strong organizational and time management skills· Ability to prioritize multiple tasks and adapt to shifting needs· Analytical and problem-solving mindset· A team-oriented attitude and a willingness to help wherever needed Education and Experience· High School Diploma· Title License preferred, but not required Benefits· Company offers a full package of benefits to include medical, dental, vision, term life, short-term disability, paid and sick time off, and a 401(k)-retirement plan with consideration, please submit your resume to.