Lead Medical Assistant

About the Role: The Lead MA is a working supervisor: you'll manage the MA team's performance, staffing, and training across Pasadena and River Oaks, while staying hands-on with patient care when the schedule calls for it. You'll set the standard for how the team operates day to daycoaching MAs, resolving coverage gaps, and being the first line of accountability when something isn't working. Twelve months in, you'll have built a team that runs smoothly with less day-to-day intervention from physicians and practice leadership, with clear training, coverage, and performance processes in place.

What You'll Do: 60; 60; 60; 60; Directly supervise the MA team across both locationscoaching, giving feedback, handling performance conversations, and building a positive, supportive team culture 60; 60; 60; 60; Develop and refine workflows and procedures to optimize clinical operations and MA performance 60; 60; 60; 60; Own the weekly rotation and coverage plan across the provider teams resolving gaps and staffing assignments 60; 60; 60; 60; Lead hiring, onboarding, and training for new MAs and contractors, keeping clinical protocols and company policies consistent across locations 60; 60; 60; 60; Manage time tracking, scheduling, and overtime compliance for the MA team, partnering with practice leadership on staffing decisions 60; 60; 60; 60; Serve as the primary point of escalation for clinical workflow and staffing issues, and the main liaison between MAs and physicians 60; 60; 60; 60; Provide hands-on patient care supportrooming, vitals, procedures, and documentation in Athenato fill gaps or support busy days What We're Looking ForRequired: 60; 60; 60; 60; At least 2 years of leadership or managerial experiencesupervising, scheduling, or managing a clinical or administrative team 60; 60; 60; 60; Active Medical Assistant certification (CMA, RMA, or CCMA) in good standing in Texas 60; 60; 60; 60;5+ years of experience as an MA in an outpatient or ambulatory care setting 60; 60; 60; 60; Experience with EHR documentation; Athena experience strongly preferred 60; 60; 60; 60; Comfortable adapting to different providers' workflows and preferences week to week 60; 60; 60; 60; Reliable transportation for travel between the Pasadena and River Oaks locations

Preferred: 60; 60; 60; 60; Prior experience as a lead, charge, or supervising MA in a multi-location or multi-provider practice 60; 60; 60; 60; Experience handling performance management, coaching, or disciplinary documentation 60; 60; 60; 60; Bilingual (English/Spanish)

Compensation & Benefits: Starting at $52,000/year. Salary based on experience, with bonus opportunities. Full-time employees are eligible for medical, dental, vision, and 401(k) benefits.

Schedule: This is a full-time role. Because our MA team rotates weekly across three provider teams, exact days and hours vary by week.

How to Apply: Send your resume toor visit our website: CornerstoneMD.health and apply using the Careers tab. CornerstoneMD is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. recblid 2yi5sy2uqyss6qiqs5a7das1jd3uqm