Director of VIP Member Experience & Concierge
quite remarkableBeverly Hills, CA
16 days ago
Occupations
ConciergesEntertainment and Recreation Managers, Except GamblingPersonal Service Managers, All OtherIndustries
Other Similar Organizations (except Business, Professional, Labor, and Political Organizations)Limousine ServiceOther Personal Care ServicesAbout the role
Quite Remarkable in Beverly Hills seeks a seasoned Member Relations Manager to define and lead the end-to-end member experience. You will shape a high-touch, personalized service model that reflects the brand’s commitment to excellence and build a dynamic concierge team.
Responsibilities include onboarding, engagement, retention, lifecycle management via CRM, and setting quality benchmarks while driving ongoing improvements based on member feedback.
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JOB OVERVIEW
Experience level
Senior
Location
Beverly Hills, CA
Occupation
Concierges
Industry
Other Similar Organizations (except Business, Professional, Labor, and Political Organizations)
Posted
16 days ago
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