CUSTOMER EXPERIENCE ASSOCIATE

royal holidayMiami, FL

yesterday

Occupations

Customer Service Representatives Reservation and Transportation Ticket Agents and Travel Clerks Hotel, Motel, and Resort Desk Clerks

Industries

Travel Agencies Hotels (except Casino Hotels) and Motels Tour Operators

$15,700

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About the role

Royal Holiday is a worldwide leader in the international travel industry, with over 40 years of experience and more than 80,000 members around the world. We also own and operate the Park Rpyal Hotels and Resorts chain, with 14 locations in Mexico and 4 international locations (Miami, Orlando, Buenos Aires and Puerto Rico).Our business is BOOMING and we are expanding! Right now, we are looking for BILIINGUAL CUSTOMER EXPERIENCE ASSOCIATES to kick off our 2025 campaigns, so sit back, enjoy the holiday season and start 2025 working with us!

What you need:

Advanced level of English
High School Diploma/College Diploma.
Customer Service is desirable. However, If you havent had experience but have an outgoing personality and you area real go-getter, we can show you the ropes!
What you need
Provide world-class service to our members. Answer any question regarding their memberships, available points.
Book and confirm reservations to our more than 180 destinations. Collect on outsatdning membership fees (maintenance and/or/ monthly fees).Follow-up on members requests, queries and account servicing duties.
We work MON to SAT (hybrid model).What youll get:
Gross base salary of $15,700MXN PLUS an amazing commission program (our Associates earm an average of $11,000mxn monthly in gross commission).Hybrid work model (ONLY 2 days of office work, 4 days of full Remote Work)
Medical and Life insurance, attendance and productivity bonuses.

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JOB OVERVIEW

Salary

$15,700

Experience level

Junior

Location

Miami, FL

Occupation

Customer Service Representatives

Industry

Travel Agencies

Posted

yesterday

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