Desktop Support Specialist
atlas searchGlens Falls, NY
Desktop Support Specialist
atlas searchGlens Falls, NY
today
Occupations
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
A financial services firm is hiring a Desktop Support Analyst to provide hands-on hardware and software support to end users, in person and remotely.
What You'll Do:
- Manage Active Directory accounts, groups, permissions, and MFA enrollment
- Troubleshoot Windows, Microsoft 365, Teams, and Outlook
- Handle workstation patching, remote access (RDP/VPN), and backup/restore requests
- Build and support specialized trading and developer workstations
- Deploy and decommission hardware, and track assets and licenses
- Own and resolve service desk tickets, with clear documentation
- What You Bring
- 1–3 years in desktop support, help desk, or IT operations
- Hands-on Active Directory experience
- Strong knowledge of Windows 10/11 and Microsoft 365
- Familiarity with PowerShell and endpoint management/patching tools (KACE, SCCM, Intune)
- Basic networking and security awareness
- Financial services or Bloomberg support experience a plus
- Discretion, strong follow-through, and a service-minded attitude
- 5 days onsite
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JOB OVERVIEW
Experience level
Senior
Location
Glens Falls, NY
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
today
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