About the role

Natera, Inc. is seeking a Customer Experience Associate to support domestic and international customers including medical professionals, patients, and channel partners. You will handle inquiries by phone and email, verify information, schedule mobile phlebotomy where needed, and triage issues for Genetic Counseling staff. This role emphasizes HIPAA compliance, accurate data handling, and collaboration with Sales and Operations.

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JOB OVERVIEW

Experience level

Junior

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Medical Laboratories

Posted

5 days ago

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