Onsite Mandarin Customer Success Specialist

Think Academy US is seeking a Customer Service Representative (Mandarin required) onsite in San Jose to support enrolled students and families. You will respond to inquiries, provide guidance, and coordinate scheduling while maintaining a high level of service across channels. The role requires fluent Mandarin, reading English at CET-4 level, and comfort with long evening shifts. A bachelor's degree or higher is required, with opportunities for growth within an Ed-Tech environment.