Retail Support Analyst

Essential Duties and Responsibilities: Create US03 work orders with correct cost centers, profit centers and customer related data on the orders. Create sales orders with guidance from the project manager to ensure rates and pricing are correct on orders. Actions may involve working with subregional leadership, supply chain and/or shared services to reconcile outstanding charges on orders. Tracking aged work orders and assisting operations with reconciliation. Report on work order analytics such as work orders by month, days open with no activity, work orders closed by month. Report on sales order metrics for the assigned subregion. Assist in maintaining customer rate matrix at a subregional level. Works closely with AR on sales order to invoice processes. Participates in subregional manager meetings for support related to retail work orders and sales orders. Other duties as needed.

Requirements: Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree or equivalent experienceSAP and MyWork knowledge. Minimum of 2 work experience in accounting, accounts receivable or operational administrative role. Sound understanding of operational and accounting practices and principles. Strong written and verbal communication skills. Ability to work under pressure and in a fast-paced environment. Strong analytical and problem solving skills. Proficient in use of Excel and Word. Flexibility to work overtime during peak periods. Must adhere to the highest standards of ethical behavior when carrying out job responsibilities. Highly motivated and team-oriented individual. Detail-oriented and strong analytical skills. Excellent organization skills. Ability to work with minimal supervision. Ability to work in multiple systems. Required experience is commensurate with the selected job level: The Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 2-5 years of relevant job related experienceThe Senior Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experienceThe Lead Specialist/Analyst level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience

Working Conditions: Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.