Remote Customer Success Specialist - Auto Finance

caribouChicago, IL

yesterday

Occupations

Customer Service Representatives Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Credit Authorizers, Checkers, and Clerks

Industries

New Car Dealers Sales Financing Other Activities Related to Credit Intermediation

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About the role

Caribou is seeking a proactive Customer Success Specialist to manage inbound communications, handle complaints, and assist with Pending Lender Approvals. You will answer calls and emails, provide accurate responses, log interactions in internal systems, escalate issues when needed, and coordinate with other teams to ensure consistent service. Remote/hybrid options are available across several states, including IL, CO, AZ.

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JOB OVERVIEW

Experience level

Mid

Location

Chicago, IL

Occupation

Customer Service Representatives

Industry

New Car Dealers

Posted

yesterday

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