SaaS Product Support Lead for nebulaONE

cloudforceBaltimore, MD

yesterday

Occupations

First-Line Supervisors of Non-Retail Sales Workers Computer and Information Systems Managers First-Line Supervisors of Production and Operating Workers

Industries

Software Publishers Computer Systems Design Services Custom Computer Programming Services

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About the role

A leading technology firm is seeking a Product Support Manager to oversee operations of their support team. This role involves ensuring exceptional customer service, managing incident responses, and developing best practices. The ideal candidate will have a bachelor's degree and experience in managing support teams in a SaaS environment. This position is hybrid based in National Harbor, MD, and offers competitive compensation and benefits.

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JOB OVERVIEW

Experience level

Lead

Location

Baltimore, MD

Occupation

First-Line Supervisors of Non-Retail Sales Workers

Industry

Software Publishers

Posted

yesterday

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