Desktop Support Engineer - Leading Multi-Strategy Hedge Fund - Leading Compensation + Benefits

My client, a market-leading, global, multi-billion dollar AUM hedge fund, is seeking a Desktop Engineer to join their New York office. You will take ownership of the maintenance and support of the firm's global end-user technology and VDI environment, ensuring seamless performance across a fast-paced, high-stakes trading floor. In addition, you will provide hands-on telephone and user-facing support to traders, portfolio managers, VIPs, and global offices worldwide. Key Responsibilities & Technologies Administration and support of Windows 10/11 enterprise environments across global offices Management and optimisation of VDI infrastructure (Citrix Virtual Apps & Desktops / VMware Horizon)End-user support across Microsoft 365 (Outlook, Teams, Share Point, One Drive)Device management via Microsoft Intune / SCCM / Autopilot Active Directory & Azure AD / Entra ID administration, including GPO management Support of trading floor hardware and software, including Bloomberg terminals and low-latency connectivity Incident and request management via Service Now or similar ITSM platforms Scripting and automation using Power Shell to improve operational efficiency You will bring 2-8 years of experience supporting end users in a demanding, high-performance environment - ideally within financial services. Exposure to supporting traders and portfolio managers is highly desirable. My client is committed to rewarding talent. Expect a strong uplift on your current base salary, a market-leading bonus, and a benefits package that sets the benchmark - including top-tier private healthcare and complimentary in-house Michelin-star quality dining for all staff. Click the link below or send your CV directly to harvey.gilbert@mondrian-alpha.com