Patient Access Representative - Urgent Care - 129007

Job Summary: Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. Details of the Position: Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. Collects patient balances, co-payment, co-insurance, or other payment types. Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. Responds to customer's inquiries. Assists with departmental coverage as needed. Manages daily appointment schedules which may include reminder calls and calling all referrals. May transport patients utilizing escort or wheeled transport equipment. Performs other duties as assigned.

What You Bring: High School Diploma Preferred: or equivalent Minimum of 1 year Required: Medical office or related customer service experience

Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook

Working Conditions: Consistently operates computer and other office equipment. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work. Predominantly operates in an office environment. Ability to communicate and exchange accurate worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at.