Patient Coordinator (50972)

Job Location: Southeast - Vestavia Hills Imaging Center - Vestavia Hills, AL 35216

Position Type: Part TimeJob Shift: DayJob Category: Health Care

Key Responsibilities: Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care. Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed. Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency. Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance. Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records. Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination. Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services. Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations. Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in scheduling software and EMR systems Attributes: Empathetic, patient-focused, dependable, and passionate about helping others.