Must be VA Resident only || Business Analyst 3 (EHR Stability Analyst) || 1099/W2 Role

Responsibilities: Provide responsive support to EHR users across Local Health Districts.- Triage, troubleshoot, and escalate issues appropriately.- Monitor and maintain key EHR workflows, processes, and procedures.- Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.- Gather, analyze, and document business requirements for system enhancements.- Develop user stories, acceptance criteria, and other Agile documentation as needed.- Support functional, integration, and user acceptance testing.- Collaborate effectively with cross-functional technical, clinical, and business teams.- Produce clear user documentation, job aids, and training materials.

Required Skills & Experience: Experience providing application support, preferably in healthcare environments.- Strong skills in requirements documentation and enhancement analysis.- Excellent analytical, communication, and problem-solving abilities.- Understanding of clinical, pharmaceutical, and patient billing workflows.- Experience participating in structured testing cycles.- Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.

Preferred Qualifications: Experience supporting or implementing EHR systems.- Knowledge of Oracle Health / Cerner platforms and public health workflows.- Experience with SQL, Oracle databases, or web application environments.- Familiarity with Agile methodologies and documentation practices.

Ideal Candidate: The ideal candidate is a proactive, detail-oriented analyst who excels at supporting both technical and business functions. They work effectively with stakeholders at all levels, ensure user needs are clearly understood, and help drive meaningful enhancements that strengthen EHR stability and usability. Skill Required / Desired Amount of Experience

• Provide responsive support to EHR users across Local Health Districts- Required 5 Years
• Triage, troubleshoot, and escalate issues appropriately- Required 7 Years
• Monitor and maintain key EHR workflows, processes, and procedures- Required 5 Years
• Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative so- Required 7 Years
• Gather, analyze, and document business requirements for system enhancements- Required 7 Years
• Develop user stories, acceptance criteria, and other Agile documentation as needed.- Required 7 Years
• Support functional, integration, and user acceptance testing- Required 7 Years
• Collaborate effectively with cross-functional technical, clinical, and business teams- Required 7 Years Produce clear user documentation, job aids, and training materials- Required 7 Years
• Experience providing application support, preferably in healthcare environments- Required 5Years
• Strong skills in requirements documentation and enhancement analysis- Desired 5 Years
• Excellent analytical, communication, and problem-solving abilities- Desired 5 Years
• Understanding of clinical, pharmaceutical, and patient billing workflows- Desired 5 Years
• Experience participating in structured testing cycles- Required 7 Years
• Proficiency with MS Office, Microsoft Teams, SharePoint- Required 7 Years
• Experience supporting or implementing EHR systems- Required 7 Years
• Knowledge of Oracle Health / Cerner platforms and public health workflows- Required 3 Years
• Experience with SQL, Oracle databases, or web application environments- Desired 5 Years
• Familiarity with Agile methodologies and documentation practices- Desired 5 Years
• Support Go-Live Related Activities- Required 2 Years