Service Coordinator
abconsulting bk nycBrooklyn, NY
Service Coordinator
abconsulting bk nycBrooklyn, NY
yesterday
Occupations
Dispatchers, Except Police, Fire, and AmbulanceFirst-Line Supervisors of Firefighting and Prevention WorkersCommand and Control Center SpecialistsIndustries
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceFire ProtectionAll Other Specialty Trade ContractorsAbout the role
Service Coordinator A home care agency is seeking a highly organized and compassionate Service Coordinator to oversee client services and caregiver scheduling. This role ensures seamless coordination of care, regulatory compliance, and effective communication among clients, caregivers, and internal teams.
Responsibilities:
- Coordinate and manage client service schedules, ensuring full coverage and timely adjustments
- Act as the primary point of contact for clients and caregivers regarding service needs
- Onboard new clients, complete intake documentation, and develop care plans in collaboration with clinical staff
- Monitor ongoing cases to ensure quality care and client satisfaction
- Communicate regularly with aides to confirm attendance, address concerns, and provide support
- Ensure compliance with agency policies and state regulations
- Maintain accurate documentation and records in agency systems
Requirements:
- 1+ years of experience in a home care or healthcare coordination role
- Strong scheduling and organizational skills
- Excellent communication and interpersonal abilities
- Ability to multitask in a fast-paced environment
- Experienced with the HHA Exchange
- Compassionate, detail-oriented, and solution-driven mindset
Matching similar jobs
JOB OVERVIEW
Experience level
Senior
Location
Brooklyn, NY
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
Posted
yesterday
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