About the role

Floor ManagerI'm hiring on behalf of a prestigious private members club in New York City that is seeking an experienced Floor Manager to help deliver exceptional service standards and oversee daily front-of-house operations.
Key Responsibilities:
  • Lead and motivate front-of-house teams to deliver outstanding member and guest experiences
  • Oversee daily service operations, ensuring efficiency and attention to detail
  • Support training, coaching, and development of team members
  • Maintain the highest standards of hospitality, presentation, and professionalism
  • Handle member feedback and resolve service issues effectively
  • Work closely with culinary and operational teams to ensure seamless service execution
Requirements:
  • Previous management experience within upscale hospitality, luxury dining, private clubs, or hotels
  • Strong leadership and team development skills
  • Passion for hospitality and delivering exceptional guest experiences
  • Excellent communication and organizational abilities
  • Ability to thrive in a fast-paced, high-service environment
This is an excellent opportunity to join one of New York City's most respected hospitality environments and further develop your career within a luxury setting.

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JOB OVERVIEW

Experience level

Senior

Location

New York, NY

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Hotels (except Casino Hotels) and Motels

Posted

yesterday

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