About the role

JCB North America is seeking a Director of Customer & Product Support to lead strategic and operational efforts across dealer sales, service, and parts. This role focuses on delivering responsive product support, increasing uptime, and driving revenue growth through dealer development and customer-centric initiatives. The successful candidate will manage a team of product support professionals, partner with dealers, and align with Sales, Warranty, Training, and other internal stakeholders to

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JOB OVERVIEW

Experience level

Manager

Location

Granite Heights, WI

Occupation

Sales Managers

Industry

Construction and Mining (except Oil Well) Machinery and Equipment Merchant Wholesalers

Posted

yesterday

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Director of Customer & Product Support - NA at colonial group |...