Sales & Front Desk Associate

Benefits: 401(k) Competitive salary Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development

Who We Are: Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We offer membership-based wellness services that focus on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care. About the Position The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires:

• Sales experience and confidence (membership sales is highly valued!)Customer service experience (retail or restaurant)
• Computer/ Technology proficiency
• A passion for dogs and dog health & wellness!
• Reliable transportation
• Willingness to work in a smoke-free environment

Who We Are: Looking ForWe are searching for a goal-oriented team member who has a passion sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motived team member who wants to advance their career through our training path to become a Scenthound Manager!

Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options

Total Compensation: $24-30/hr. Base pay is $18- $21 an hour. Can expect $6-9 additional per hour based on tips Opportunity for commissions incentives Medical benefits upon eligibility Merit-based pay increases Paid Vacation Complimentary service membership TasksDrive membership sales through health and wellness education Drive key performance indicators – average ticket price and rebook ratio – through memberships, serviceadd-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer – responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager