About the role

To support a defined book of Canadian Payroll Tax customers, the full-time Canada Customer Tax Account Specialist will manage daily case work, process tax remittances, and lead customer calls while working remotely.
Key responsibilities: Serve as the named Specialist for assigned Canadian Payroll Tax customers, maintaining ongoing relationships through regular contact Manage and respond to customer cases daily within established Service Level Agreements (SLAs), ensuring timely closure and accurate documentation Process payroll tax filings and year-end activities for T4, T4A, Releve 1 & 2, including amendments as necessary
Required qualifications: High School Diploma or Equivalent 2+ years of Canadian payroll or payroll tax experience, including research and customer support Demonstrated knowledge of Canadian multi-jurisdiction payroll tax regulations and year-end activities Proven ability to manage multiple priorities effectively Proficiency with Microsoft Office Suite, particularly Outlook, Teams, and Excel

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JOB OVERVIEW

Experience level

Senior

Location

New York, NY

Occupation

Payroll and Timekeeping Clerks

Industry

Payroll Services

Posted

3 days ago

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