BPS Operations Associate I - Fintech Call Center
fisNew York, NY
BPS Operations Associate I - Fintech Call Center
fisNew York, NY
2 days ago
Occupations
Customer Service RepresentativesFinancial Clerks, All OtherSwitchboard Operators, Including Answering ServiceIndustries
Telemarketing Bureaus and Other Contact CentersOther Activities Related to Credit IntermediationTelephone Answering ServicesAbout the role
FIS is seeking an Associate I, BPS Operations Processing Agent - Call Center to respond to customer inquiries via telephone, email, SMS and Chat, delivering problem resolution in line with service standards.
You will use GUI screens, access client systems, and update data while escalating complex issues as needed. A High School Diploma and 6 months of call center experience are required, with full availability for day, night, and weekend shifts. Equipment is provided.
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JOB OVERVIEW
Experience level
Junior
Location
New York, NY
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago
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