Billing Specialist

Job Type: Full-time

Work Location: In person

Job Summary: We are seeking a detail-oriented and organized Billing/Accounting Assistant to join our team. The ideal candidate will support our finance department with office, administrative, billing, and accounting tasks to ensure accurate and efficient daily operations.

Responsibilities: Process billing-related emails and verify freight loads for accuracy. Assist with tracking outstanding customer accounts and collections. Process and organize load paperwork to ensure accurate customer billing and carrier payments. Organize, review, and analyze invoice files and supporting documentation. Identify and resolve billing or load discrepancies by coordinating with relevant departments. Respond to customer billing inquiries via phone and email. Perform other related office and administrative duties as assigned.

Qualifications: Proficiency in Microsoft Excel and Google Sheets. Strong attention to detail and basic accounting knowledge. Excellent verbal and written communication skills. Ability to work effectively both independently and as part of a team. Strong customer service skills, including handling phone and email inquiries and making collection calls. Strong analytical and problem-solving abilities. Dependable and punctual with a strong work ethic. Positive attitude and willingness to learn.

Benefits: 401(k) Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance

Work Location: In person