CCaaS & AI Experience Lead
archerChicago, IL
CCaaS & AI Experience Lead
archerChicago, IL
5 days ago
Occupations
Information Technology Project ManagersProject Management SpecialistsComputer Systems AnalystsIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesAdministrative Management and General Management Consulting ServicesAbout the role
Archer, in collaboration with Accenture, seeks a senior CCaaS program lead to manage end-to-end delivery of complex client projects across global teams.
You will guide project scope, milestones, and cross-functional design with a focus on customer experience, AI-based solutions, and scalable service platforms. This role emphasizes strong client-facing leadership and agile delivery to align technology with business goals.
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JOB OVERVIEW
Experience level
Manager
Location
Chicago, IL
Occupation
Information Technology Project Managers
Industry
Computer Systems Design Services
Posted
5 days ago
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