About the role

Service Administrator We are seeking a detail-oriented and organized individual to join our team! As a service administrator you will play a key role in supporting the daily operations of the service department.
Essential Duties and Responsibilities
Duties:
  • (Most Important to Least Important)
  • Schedule service appointments and coordinate with technicians to ensure timely completion of work.
  • Communicate with customers regarding service updates, quotes, warranty status, and pick up scheduling.
  • Submit warranty claims as needed and ensure proper documentation is completed and filed.
  • Work closely with the parts department regarding parts needed for service jobs.
  • Support the service manager and team in coordinating internal and retail repair orders.
  • Reconcile service invoices, ensuring labor and parts are correctly billed.
  • Maintain service files and customer records in an organized and accurate manner.
  • Any other duties as assigned.
  • SkillsStrong organizational skills and detail oriented
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft office
  • Ability to multitask and prioritize in a fast-paced environment
  • Qualifications / Requirements
  • High school diploma or equivalent required; a degree in Business Administration, Sales, or related field is preferred.
  • Physical Demands
  • Use the rating scale below to indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.
  • C=Constantly - F=Frequently - O=Occasionally - R=Rarely(5-8 hrs. /shift) - (2-5 hrs. /sift) - (Up to 2 hrs. /shift) - (Not regular part of job)
  • Physical Activities
Remaining in a stationary position, often standing or sitting for prolonged periods - C - Repeating motions that may include the wrists, hands and/or fingers - CMoving about to accomplish tasks or moving from one worksite to another - F - Operating motor vehicle - RCommunicating with others to exchange information - C - Assessing the accuracy, neatness and thoroughness of the work assigned - FHearing - C - Talking - FSeeing - C - Eye/Hand/Foot Coordination - CWork Environment How would you best describe the environmental demands for this position? (Check only one) Environmental Conditions No adverse environmental conditions expected - Poor ventilation Hazardous conditions - Small and/or enclosed spaces Noisy environments - X - Exposure to intense weather conditions How would you best describe the physical demands for this position? (Check only one) Physical Demands Sedentary work that primarily involves sitting/standing Light work that includes moving objects up to 20 pounds Medium work that includes moving objects up to 50 pounds Heavy work that includes moving objects up to 100 pounds or more This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N) OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

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JOB OVERVIEW

Experience level

Mid

Location

Clearwater Beach, FL

Occupation

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Industry

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

Posted

today

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