Assistant General Manager
becker wright consultantsDenver, CO
About the role
Our client is looking for an experienced Assistant General Manager. This individual will be responsible for overseeing the day-to-day sales and operations in the office. With their leadership the office will build a strong market presence and continued customer loyalty. The selected person needs to have a professional image, strong communication and customer service skills.
Responsibilities:
- Maintain budgeted occupancy and gross profit goals for calendar year
- Supervise and oversee productivity of office team in GM’s absence
- Initiate organized applications to ensure better inventory/sales management
Manage unit inventory to include all Notices, MTM fee assignments, discounted renewal options, “special” terms, and complementary unit cleanings at time of renewal; alert GM to unit stats daily as needed.
Ensure proper processing of all rental paperwork from audit of terms to OSCAR accuracy, to consolidated and accurate filing.
Liaison for GM at all properties as needed to ensure site follow-through
Proactive attention and contact with guests requiring special care or management support/decision making to resolve conflict quickly
Minimize all excess labor costs, product/supply waste, organize all purchases in conjunction with GM recommendations; ensure daily attention to all cost issues
Initiate Operational System goals to promote superior rental quality
Support Sales Team efforts by onsite visits to rent negotiate/relationship build
Audit furniture & houseware billing; ensure extras are removed, ensure OSCAR billing is prompt and accurate; bring any cost variances to GM’s attention
Ensure effectiveness with daily attention to unit inspections for needed enhancements, cable equipment pick up, organized guest departures and timely unit pick up’s as directed by GMAttend weekly Sales Meetings and Operations Meetings
Support all immediate GM initiatives
Voice opinions and promote team morale and high energy level by example
Coach and support all office positions
Other Duties as assigned
Requirements:
- Must be a motivated self-starter with a drive to succeed in a Team environment
- Must be well spoken with strong presentation and communication skills
- Honest, hardworking, reliable, and organized individual who can multi task
- Bachelor’s Degree is ideal
- Management experience is preferred
- Must be able to motivate, inspire and lead teams to make sales goals
- Experience in relocation, property management, or real estate industry is a plus
- The ability to speak a second language fluently is a plus
- Moderate mathematical and basic computer skills are a necessity
- Must be able to offer & implement creative solutions in the selling process, operations, customer service and employee issues
- The employee must be able to climb stairs to inspect apartments prior to move in if needed
Benefits:
- Competitive Base Salary + Annual Performance Based Bonus$95,000 - $105,000 Medical, dental, and vision insurance options 401k plan with discretionary match
- Company paid life insurance, short term disability, and long term disability
- Supplemental life insurance, critical illness, accident, and identity theft protection
- One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
- Inclusive Awards and Recognition Program
- Vacation, sick, and floating holidays
- Paid time off
- Paid volunteer time
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
Our client is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
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JOB OVERVIEW
Experience level
Mid
Location
Denver, CO
Occupation
General and Operations Managers
Industry
Residential Property Managers
Posted
today
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