Product Manager - Assistant Vice President

Responsibilities: Lead the product development lifecycle from problem definition to solution discovery and post-launch optimization Develop and manage a prioritized feature backlog and roadmap using Jira, aligning with technology, UX, risk, compliance, data, and business teams Apply a metrics-driven approach to prioritization and trade-offs between value and resources Own success metrics (KPIs) for continuous optimization of client service and support Collaborate with business, technology, UX, customer service, operations, and compliance to elicit requirements Identify risks and mitigation strategies to protect roadmap delivery Plan and run business reviews, including preparation of materials and actionable follow-ups Demonstrate strong communication, organization, and stakeholder management throughout projects

Key requirements: 5+ years of experience managing digital web or mobile products Track record of successful program delivery and stakeholder management Bachelor’s degree Agile development experience Customer service insights and ability to translate needs into product outcomes Exceptional communication and relationship-building skills Ability to articulate complex concepts and learn technical details Experience collaborating with UI/UX designers and developers strong written and verbal communication critical thinking organization Jira Agile development PowerPoint