Digital Grid Modernization Lead, Director
pwcHouston, TX
Digital Grid Modernization Lead, Director
Occupations
Computer and Information Systems ManagersInformation Technology Project ManagersArchitectural and Engineering ManagersIndustries
Other Management Consulting ServicesAdministrative Management and General Management Consulting ServicesElectric Power DistributionAbout the role
Overview:
In this role you lead digital grid modernization service management efforts, guiding client delivery and strategy across complex tech operations. You translate vision into executable plans, balance long- and short-term priorities, and drive modernization across advisory programs. You build executive relationships, shape offerings, and foster a culture where technology and people thrive. This position offers a meaningful impact on grid modernization and service reliability at scale. Compensation / Benefits medical dental vision 401k holiday pay paid vacation and sick leave
Responsibilities:
Lead digital grid modernization service management engagements and set delivery direction Oversee service performance, vendor commitments, and incident recovery for grid platforms Drive business development by identifying client needs and shaping offerings Design service delivery models, operating procedures, and escalation paths Coordinate cross-functional stakeholders to address reliability gaps Apply IT service management, ITIL, and contract management to monitor SLAs and vendor performance Develop executive client relationships and present progress to senior leaders Promote scalable operating models to improve field operations and service responsiveness Mentor managers and emerging leaders in service coordination and vendor governance Ensure adherence to professional standards, independence requirements, and firm policies
Key requirements:
At least 8 years of experience Leading digital grid modernization programs for utility clients Experience translating strategy into technology-enabled execution Managing executive client relationships across multiple engagements Mentoring teams across business operations, technology, and service delivery Travel up to 60% leadership stakeholder management communication IT service management ITIL contract management
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JOB OVERVIEW
Experience level
Manager
Location
Houston, TX
Occupation
Computer and Information Systems Managers
Industry
Other Management Consulting Services
Posted
today
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