Bilingual Customer Service Representative (English/Spanish) - US

What we offer: Heath, Dental, Vision, Life and other benefits that begin within a month. Paid maternity and paternity leave. Generous vacation allowance in addition to company paid holidays.401(k) with company match. Substantial company product allowance. Reimbursement for internet, cell phone and gym/wellness activities. This isnt your average customer service job. Were looking for someone who is bilingual, driven, and genuinely passionate about people, someone who wants to make a real difference in customers lives while growing their career in a dynamic, fast-paced environment. Please note that this is an Entry Level position As the frontline of our customer experience, you wont just answer questions, youll build relationships, support our members on their wellness journeys, and play a key role in the growth of our Fort Lauderdale office. What Youll DoDeliver exceptional, personalized service in both English and Spanish. Build and manage customer accounts with accuracy and care. Identify customer needs and recommend the right products or services. Incentivize growth and retention. Process orders, account updates, and handle inventory accurately. Why Youll Love Working With UsRoom to grow — We promote from within and reward performance. Real impact — Every customer interaction matters. Bilingual advantage — Your Spanish fluency is a true asset here. Energetic team — Join a collaborative, goal-driven environment. Meaningful work — Help people on their wellness journeys every day. Youre a Great Fit If You Are...Fluent in English and Spanish (written and spoken).A fast learner who takes initiative. Detail-oriented and organized. A natural problem-solver with a positive attitude. Passionate about helping others. Comfortable in a role that blends service, sales and relationship-building.