Medical Assistant II/Phlebotomist - Family Medicine Clinic (Chicago)

Job Description Summary: Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant/Phlebotomists must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. Where You Will Work: Advocate Medical Group (AMG) is part of Advocate Health, one of the nations largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, womens health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. Were Looking For: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees. Knowledge and experience in phlebotomy or related laboratory function. What Youll Do: Current Clinic Hours: Subject to change depending on clinic needs. Teammate is required to work one late night a week and 1 Saturday per month. Monday - Friday: 8a - 7pSaturday: 8a - 12pAs aMedical Assistant/Phlebotomist, youll play a vital role in the care teamsupporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. As a key member of the ambulatory care team, you will: Welcome patients and support their transition into care. Take and record vital signs, medical histories, and health screenings. Perform Venipuncture and collect other specimens from patients. Ensure specimens are properly labeled. Prepare patients for exams and assist providers during procedures. Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol. Administer medications and vaccines as directed. Document care accurately in the electronic health record. Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: The Advocate Care Center is a caring environment for people trying to manage multiple chronic conditions. Our health care team is committed to building relationships that help our patients get well and stay that way. We work with your physician to provide additional time, and additional resources needed to get you back to living your best life based on your primary care physician's care plan. All of us at the Advocate Care Center understand the challenges of dealing with conditions like heart failure, COPD, diabetes, hypertension, kidney disease, and more. And we are designed to assist people juggling any number of these conditions. Your feedback matters. Every teammates voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. Maneuver foot pedals on carts or machines. Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. Must be able to respond quickly to changes in patient and/or unit conditions. Physical Abilities Testing may be required. Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now!