Customer Resolution Supervisor - Flexible Schedule
nyc department of buildingsNew York, NY
Customer Resolution Supervisor - Flexible Schedule
nyc department of buildingsNew York, NY
17 days ago
Occupations
Community and Social Service Specialists, All OtherSocial and Human Service AssistantsEligibility Interviewers, Government ProgramsIndustries
Other Individual and Family ServicesAdministration of Housing ProgramsAdministration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)About the role
NYC Department of Social Services seeks an Associate Benefits Opportunity Specialist II to supervise the FIA Inquiry Response Unit, providing expert guidance on cash and emergency assistance, reviewing records for accuracy and efficiency, and coordinating action plans across housing and employment services.
The role emphasizes oversight of staff, data analysis, and ensuring timely decisions in line with regulations. NYC residency not required; 55-a program eligibility noted.
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
Community and Social Service Specialists, All Other
Industry
Other Individual and Family Services
Posted
17 days ago
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