Night Dispatcher

Job Summary: We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities: Receive inbound calls from prospective clients Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct drivers to appropriate location Monitor status of the driver and the vehicles

Qualifications: High school diploma/GEDPrevious experience as a Dispatcher or in a similar position Excellent typing and data entry skills Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure Can multi-task