Communication Desk Assistant 3 - COMDAS3

Job Responsibilities: Initiating and maintaining communication with internal customers, such as the TMCs and supervision, as well as external customers, such as the ITS partners, during system events. Assisting Transmission Power System Coordinators in developing and correcting outage reports. Maintaining records and performing clerical and administrative activities in the GCC.Answering phone calls from field personnel entering and exiting substations and power line right-of-way and entering the information into a database. Performing administrative/clerical tasks as required. Providing communication to field personnel during routine and emergency conditions. Tracking system events on transmission lines and equipment. Maintaining records of all outages.

Job Experience and Education: High School education. College degree a plus. Field experience working for an electric power utility in Generation and/or Transmission maintenance or construction of lines or substations is helpful.

Knowledge, Skills and Abilities: Problem solving. Decision making. Oral and written communications. Ability to handle multiple tasks simultaneously. Proficiency with computer applications, including:

Microsoft Word: Windows 7AccessPowerPointOutlookAbility to work independently as well as interdependently. Excellent oral and written communication skills. Knowledge of electrical fundamentals or control center operations is desirable.