Remote Customer Service Representative
vortexworksPittsburgh, PA
Remote Customer Service Representative
vortexworksPittsburgh, PA
yesterday
Occupations
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsIndustries
Telemarketing Bureaus and Other Contact CentersTemporary Help ServicesAll Other Business Support ServicesAbout the role
About VortexWorks
VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.
What You'll Do:
Handle customer-service or sales calls (inbound and outbound).
Follow detailed scripts and procedures.
Resolve customer issues using empathy, accuracy, and strong communication.
Meet performance goals for quality, response time, and satisfaction.
What You'll Need:
Clear English communication (bilingual preferred, additional pay)
2-monitor setup, minimum 1080p resolution each
Hard-wired Ethernet connection
Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation
Quiet, distraction-free workspace
Strong work ethic and ability to complete training modules independently
Preferred Background:
2+ years of customer-service, call-center, or sales experience
Previous remote or performance-based work experience
Tech-savvy, reliable, and eager to learn
Please note this is a 1099 contractor position.
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JOB OVERVIEW
Experience level
Junior
Location
Pittsburgh, PA
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
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