Senior Service Desk Lead - Onsite, Mentoring & Escalations

102 hig capital managementCoral Gables, FL

2 days ago

Occupations

Network and Computer Systems AdministratorsComputer Network Support SpecialistsComputer User Support Specialists

Industries

Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related Services
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About the role

H.I.G. Capital in Coral Gables, FL seeks a Lead Analyst, Service Desk to oversee day-to-day IT support and mentor a team of analysts. This 100% onsite role includes an annual rotation between Coral Gables and Miami/Brickell offices to support senior leaders and key initiatives. The ideal candidate has 5+ years in enterprise service desk, strong Windows/M365, SCCM/Intune expertise, and experience with VMware, networks, and security monitoring.

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JOB OVERVIEW

Experience level

Senior

Location

Coral Gables, FL

Occupation

Network and Computer Systems Administrators

Industry

Computer Systems Design Services

Posted

2 days ago

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Senior Service Desk Lead - Onsite, Mentoring & Escalations at 102...