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About the role

Conviso Inc is hiring SAP CRM Support Specialist role, this is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would serve as a functional subject matter expert for SAP CRM Grantor environment.
Title: SAP CRM Support Specialist
Location: Remote - EST Hours
Clearance: Public Trust Eligible Key Responsibilities
  • Review and assess current-state SAP CRM Grantor documentation, processes, configurations, and functionality.
  • Conduct business process analysis and design reviews to identify gaps, risks, and potential upgrade impacts.
  • Identify and document mission-critical Grantor functionality, customizations, interfaces, and data integration dependencies.
  • Analyze potential issues and challenges associated with SAP CRM and technical upgrades.
  • Support upgrade planning, test strategy, test planning, and business readiness activities.
  • Collaborate with SAP functional, technical, integration, reporting, and testing teams.
  • Document findings, recommendations, dependencies, risks, and required remediation activities.
  • Support stakeholder discussions and ensure business requirements and functional impacts are accurately captured.
Required Skills & Experience:
  • 8+ years of SAP CRM functional experience.
  • Strong hands-on knowledge of SAP CRM, preferably SAP CRM Grantor functionality.
  • Experience with business process analysis, functional documentation, and solution/design reviews.
  • Experience supporting SAP upgrades, modernization, migration, or technical transformation projects.
  • Strong understanding of SAP interfaces, integrations, customizations, and data dependencies.
  • Experience with test planning, UAT, and upgrade readiness activities. Desired Skills & Domain Experience
  • Federal/Government project experience preferred.
  • Direct experience with Grantor Management / Grants Management environments.
  • Experience with SAP ECC and/or SAP S/4HANA.
  • Experience supporting large-scale SAP technical upgrades.
  • Familiarity with SAP reporting, BOBJ/WebI, and downstream system dependencies.
  • SAP CRM or related SAP certification is a plus.

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JOB OVERVIEW

Experience level

Lead

Location

Lebanon, NH

Occupation

Computer Systems Analysts

Industry

Custom Computer Programming Services

Posted

14 days ago

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