Technical Enablement Coach (Technical Agile Coach)

Required Skills and Abilities: Advanced scrum master skills; demonstrated ability to evaluate product owner objectives and scope for feasibility, understanding and planning to meet success criteria. Ability to quickly adapt to changing circumstances and work under tight timelines; demonstrated ability to adjust to changing priorities and manage team dynamics in stressful conditions. Advanced knowledge and experience with various software development methodologies; demonstrated ability to discern "fit for purpose" methods and apply rationale to produce desired project outcomes. Advanced communication and change management skills; demonstrated ability to influence a wide range of audiences, from Individual contributors to senior leaders. Ability to coach teams to reach their highest potential through formal training and informal conversations. Ability to work with multiple scrum teams concurrently.

Key Responsibilities: Technical Coaching and Enablement Partner with development teams to optimizeCI/CD pipelinesfor faster, more reliable delivery cycles. Provide hands-on coaching intest automation, test-driven development (TDD), pair programming, andcode reviewsto ensure high-quality outputs. Introduce modern deployment strategies, includingtrunk-based development , feature toggles, andcanary releasesto reduce risk and increase flexibility. Guide teams in implementingmonitoring, logging, andobservabilityto improve feedback loops and operational insight. Delivery Optimization and Efficiency Identify bottlenecks in delivery pipelines and collaborate with teams to improve flow and reduce lead times. Promote practices likeshift-left testingandinfrastructure-as-codeto create faster more predictable delivery cycles. Encourage adoption ofDevOps principlesto enable seamless collaboration between development and operations teams. Facilitate workshops and training sessions to upskill teams on tools and techniques that support continuous delivery. Continuous Improvement and Metrics Establish and track meaningful metrics such asdeployment frequency, lead time for changes, change failure rate, andmean time to recovery (MTTR)to measure delivery performance. Build dashboards to visualize pipeline health, test coverage, andcode qualitymetrics for transparency and accountability. Encourage teams to experiment, learn, and improve through iterative changes and technical spikes. What a Technical Enablement Coach Should Have in Their Toolbox

Core Competencies: CI/CD Tools : Proficiency in platforms like Jenkins, GitLab CI/CD, Azure DevOps, orGitHub Actions .Test Automation Frameworks : Hands-on experience with tools such asSelenium, Cypress, JUnit, orNUnit .Infrastructure-as-Code : Experience with tools like TerraformandAnsiblefor managing cloud infrastructure. Cloud and Containerization : Knowledge of platforms likeAWS, Azure, Kubernetes, and Dockerfor scalable deployments. Version Control and Branching Strategie s: Deep understanding ofGit, GitFlow, andtrunk-based development .Monitoring and Observability : Familiarity with tools like Prometheus, Grafana, Datadog, orSplunkfor performance monitoring. DevOps Practices : Expertise inautomated deployments, continuous integration, andcontinuous deliverystrategies. Coaching and Facilitation Skills: Ability to mentor teams and leaders on adopting technical best practices while balancing speed and quality. Skilled in facilitating workshops, pair programming sessions, and hands-on technical demonstrations. Proven experience translating complex technical concepts into actionable strategies for teams with varying levels of expertise.

Experience: Demonstrated success enabling teams to adopt modern engineering practices and DevOps principles in complex environments. Mindset : Growth-oriented, technically curious, and focused on delivering measurable results. Collaboration : Effective at building relationships with developers, testers, and infrastructure teams to drive alignment and accountability. Innovation : Passionate about experimenting with tools and processes to optimize delivery and performance. Leadership : Skilled at inspiring teams to adopt new practices and technologies while fostering autonomy and trust. Key Metrics for Success: Reduction in lead time for code changes. Increase in deployment frequency and pipeline reliability. Higher test coverage and faster feedback loops. Reduction in change failure rates and time to recovery (MTTR).Adoption of CI/CD pipelines and automated testing frameworks across teams. Work Experience: 3+ Years as a Scrum Master/Agile Coach in an agile and/or hybrid environment and a working knowledge of Agile Lifecycle Management tools is required.

Licenses and Certifications: Must possess formal certification as either a Scrum Master or an Agile Coach#LI-MC1 #LI-Hybrid What you can expect from RGA: Gain valuable knowledge from and experience with diverse, caring colleagues around the world. Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. Join the bright and creative minds of RGA, and experience vast, endless career potential.

Compensation Range: $123,500.00 - $184,050.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.