Director of National ISP Infrastructure Division (Southwest) Phoenix, AZ

Duties and responsibilities: Own project delivery from pre-con through closeout: estimating support, staffing plans, scheduling, materials, QA/QC, and handover. Stand up ISP field operations playbooks: MOP/SOP templates, labeling standards (TIA-606), test & certification workflows, photo and as-built requirements. Recruit, develop, and retain ISP talent (techs/leads/estimators); implement training ladders and safety culture (OSHA compliance).Direct customer engagement with hyperscale and enterprise operators; manage SLAs, scorecards, and executive readouts. Coordinate with GC, electrical, OSP, and data center operations for integrated delivery; resolve field escalations. Forecast labor and materials; manage margins, WIP, and change orders in partnership with finance and PMO.Drive continuous improvement - standard kits, prefab opportunities, tool control, and digital reporting (photos, dailies, SiteTracker/Sage).