Accounts Receivable Collection Associate

Key Responsibilities: Accounts Receivable Management: Monitor, track, and manage a portfolio of outstanding customer accounts to ensure timely payments and reduce aged receivables. Collections: Contact customers via phone, email, or written correspondence to collect overdue payments. Ensure customer queries are resolved promptly to avoid delays. Payment Processing: Review and apply payments to customer accounts, ensuring all information is accurate and up-to-date. Dispute Resolution: Work closely with customers and internal teams to resolve billing discrepancies, payment issues, or any other concerns that may delay payments. Answer incoming phone calls and greet customers. Reporting & Documentation: Prepare regular reports on aging accounts, collection progress, and trends. Ensure all customer interactions are properly documented in the system. Collaboration: Collaborate with the sales and customer service teams to address customer issues and ensure a positive customer experience. Compliance: Ensure compliance with company policies and procedures, as well as federal and state regulations related to collections and receivables. Office Supply Management: Responsible for ordering all the company office supplies. Miscellaneous: Miscellaneous job duties within the accounting department as well as other departments as needed.

Company Description: For nearly 70 years, Taylor Freezer Sales of Arizona® (Taylor Arizona™) has been empowering customers and communities across Arizona and beyond through enhanced commercial kitchen equipment, expertise and support. The company, operating as a distributor, supplier, wholesaler, and retailer all in one, defines achievement as hard-earned through a dedicated focus on customers’ success, quality in all areas, and being passionate about its purpose, mission, vision, and core values.

Company Description: For nearly 70 years, Taylor Freezer Sales of Arizona® (Taylor Arizona™) has been empowering customers and communities across Arizona and beyond through enhanced commercial kitchen equipment, expertise and support. The company, operating as a distributor, supplier, wholesaler, and retailer all in one, defines achievement as hard-earned through a dedicated focus on customers’ success, quality in all areas, and being passionate about its purpose, mission, vision, and core values.