Project Manager-Emergency Communications & CAD Integrations
insight globalGreenwood Village, CO
Project Manager-Emergency Communications & CAD Integrations
insight globalGreenwood Village, CO
today
Occupations
Project Management SpecialistsInformation Technology Project ManagersArchitectural and Engineering ManagersIndustries
Other Justice, Public Order, and Safety ActivitiesEmergency and Other Relief ServicesAll Other Specialty Trade ContractorsAbout the role
Project Manager For Emergency Communications And Cad Integrations
Required Skills & Experience:
Experience managing projects involving 911 dispatch centers, emergency communications centers, public safety agencies, or related technology environments.
Strong knowledge of CAD (Computer-Aided Dispatch) platforms and CAD integration projects.
Experience working with communication center technologies and operational workflows.
Background coordinating integrations between dispatch centers, PSAPs, fire departments, or emergency response organizations.
Proven ability to manage multiple concurrent projects and stakeholders.
Strong executive communication and stakeholder management skills. Experience driving projects through requirements gathering, implementation, testing, and deployment.
Job Description:
We are seeking an experienced Project Manager with a strong background in emergency communications, 911 dispatch technologies, and CAD (Computer-Aided Dispatch) integrations. This individual will lead a critical communications center modernization initiative while simultaneously managing an active portfolio of integration projects with public safety agencies and dispatch centers. This is not a traditional IT Project Manager role. The ideal candidate will bring hands-on experience working within the 911, emergency communications, public safety, CAD vendor, or dispatch technology ecosystem and understand the operational and business workflows that support communication centers.
Responsibilities: Communications Center Modernization:
- Lead a multi-phase communications center modernization program.
- Manage the replacement and consolidation of multiple systems into a unified user experience for dispatch and nursing staff.
- Partner with business stakeholders to redesign workflows while minimizing disruption to end users.
- Drive implementation efforts related to application modernization, product replacement, and telecom enhancements.
- Support future modernization phases planned through 2027.CAD & Integration Portfolio Management:
- Manage an active portfolio of approximately 28 CAD-to-CAD integration projects in various stages.
Coordinate integration efforts between internal emergency communication centers and external 911/Public Safety Answering Points (PSAPs).Lead projects from discovery through deployment, including: Business requirements gathering Project kickoff and stakeholder alignment Vendor coordination Connectivity establishment Workflow design and configuration Testing and UAT Go-live planning and execution
Partner closely with fire departments, PSAPs, vendors, and internal technical teams. Stakeholder Communication:
Serve as the primary point of contact across vendors, dispatch centers, public safety organizations, and internal teams.
Translate technical concepts into clear, non-technical communication for stakeholders unfamiliar with integration processes.
Build trust and confidence with external agencies throughout implementation efforts.
Facilitate recurring project meetings and integration status reviews.
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JOB OVERVIEW
Experience level
Manager
Location
Greenwood Village, CO
Occupation
Project Management Specialists
Industry
Other Justice, Public Order, and Safety Activities
Posted
today
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