Application Support
publicis sapientEast Boston, MA
About the role
Publicis Sapient in Boston seeks a Service Delivery Manager to lead a global application-support service across teams in Boston, Mexico, and India. This player-coach role blends service delivery, operations leadership, and stakeholder communication. You will drive continuous improvement, monitor SLAs and KPIs, guide staffing and knowledge continuity, and push AI-enabled support. Experience in trading, investments, and financial asset management is highly valued, with strong executive
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JOB OVERVIEW
Experience level
Lead
Location
East Boston, MA
Occupation
Personal Service Managers, All Other
Industry
Custom Computer Programming Services
Posted
today
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