HVAC/R Branch Manager - Light Commercial

Responsibilities: The HVAC Branch Manager leads technicians who install, repair, and maintain HVAC and refrigeration systems for commercial customers. This manager routinely works directly with service and install technicians, dispatch personnel, and other managers to ensure customer satisfaction while meeting departmental goals and objectives. As a senior company representative, the Branch Manager often communicates directly with customers, vendors, and suppliers to ensure accurate communication of job or project status and requirements. Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements. Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used. Reviews work orders, invoices, and time reports for accuracy and maintains minimal accounts receivables. Develops and monitors budgets, goals, and objectives to ensure departmental profitability. Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues.