Seasonal Customer Care (Call Center) Representative

Work Location: Customer Support Center 2240 W 1500 South Salt Lake City UT 84104 Position is On-Site (no remote work option)

Position Type: Seasonal, Part-Time Description: Exhibit exceptional, world-class sales and customer service by actively selling and promoting Deseret Book products and services at our customer support center. Provide support to customers using phone and email. Process phone orders, credits, replacements, and data entry. Resolve customer concerns promptly and professionally. Approximately 30 hours per week Shift: M-F 9 am - 2 pm or 12 pm - 5 pm Wage: $16.50 per hour Required Skills: Superior customer service and sales skills Excellent computer and data entry skills (with accuracy) Able to learn multiple computer programs quickly Ability to work in a fast-paced environment as a supportive team member with a positive attitude. Keyboard 45 wpm Bi-lingual English/Spanish a plus (not required) Must be able to work through the entire holiday season Benefits: Merchandise discount Closed Sundays Great working environment Equal Opportunity: Deseret Book is an equal opportunity employer. We're committed to building an inclusive workplace where every individual is valued, respected, and empowered to do meaningful work. We strongly encourage all qualified candidates to apply. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, or any other characteristic protected by federal, state, or local law.